Physical therapy and rehab

The balances left behind when a patient stops coming

Export the AR-aging report your practice management system already prints. Review every balance on one screen. Patients get a text with a secure link and pay by bank, card, or Apple Pay in under a minute.

Start a free pilotSee how it works ↓
Free pilot · Month-to-month, cancel anytime · Works with any PMS
Why it slips

Sound familiar?

01
The plan of care ends before the balance does

An episode runs weeks and a dozen visits or more. Insurance posts well behind the visit that created the charge, so the real balance is still assembling while the patient is still on the schedule, and it finishes arriving after the last appointment.

02
They stopped showing up

Patients drop out of care constantly. They feel better, the copays add up, the drive is too far, work changes. There is no next visit to true anything up at, and the balance that lands after they stop is the balance nobody has a way to collect.

03
Nobody can predict what a visit costs

Units, modifiers, and the way payers reduce the second and third procedure on a claim mean two identical-looking visits adjudicate differently. The front desk collects the copay it knows about. The coinsurance and deductible show up later, in an amount nobody quoted.

04
January resets everything

Deductibles start over, and a patient who owed a small copay in December owes the full allowed amount in the new year. Nothing about the visit changed. The balances did, and they land weeks after the visits that created them.

aging-aug.csv · patient AR5 balances
PatientDaysBalance
Margaret R.34$84.00
James T.61$156.00
David K.12$412.00
Sandra M.92$27.50
Robert L.61$63.00
Outstanding$742.50

The report your system already prints, exactly as it prints it. Parora relays these numbers and never calculates one of its own.

The balance nobody chases is the balance nobody pays.

Parora takes the chase off the desk without taking anyone’s hands off the wheel.

Ingest

Export the report you already run.

If it can print, it can export. No integration, no IT project.

Approval

Whoever runs your billing approves every balance.

One screen, one pass — most batches take a couple of minutes. Uncheck anything that isn't ready. Nothing reaches a patient until you approve it.

Review batch 5 balances
Margaret R. $84.00
David K. Insurance pending $412.00
Sandra M. $27.50
Approving 4 of 5 · 1 held for review
Approve & send
Delivery

Patients get a text, not a portal.

Text and email — your practice name and a secure link. No account, no password, no app.

Transparency

They see why they owe.

Billed, insurance paid, their share — visit by visit, so the "why do I owe this?" call answers itself.

Cedar Creek Periodontics 1 visit
Visit Billed Ins. paid Your share
Mar 12 $412.00 −$328.00 $84.00
Total due $84.00
Pay by card or bank Link expires in 7 days
Reconciliation

Everything lands where it should.

Live status on every balance — Paid, Processing, Sent, Overdue — and a clean report you post back into your PMS in minutes.

$84.00collected of $330.50 · 4 balances
Paid 1 $84.00
Processing 1 $156.00
Sent 1 $27.50
Overdue 1 $63.00
aug-recon.csv — ready to post ACH · 2 days
Security

There's nothing to break into.

No portal, no logins, no stored cards. Links expire. Texts carry no dollar amounts and no clinical detail.

No patient portal
No logins, no passwords
No stored card numbers
Links expire

Every balance tool aimed at this vertical sends automatically. That is a hard thing to accept when you see the same patient twice a week. A wrong amount texted to somebody who is on your table Thursday is not a billing error, it is a conversation you have to have in person.

Nothing sends until your biller approves it

Parora parses your aging report and puts every balance on one screen. Rows start checked and your biller unchecks the exceptions: the disputed one, the one waiting on a secondary claim, the patient who is coming in Thursday. Parora relays the number your system already has and never calculates a balance of its own.

There is nothing to break into

No patient portal. No patient logins. No stored card numbers. The text carries your practice name and a link, with no patient name, no dollar amount, and nothing clinical in the message itself. The link opens one page that expires, shows what was billed and what insurance paid, and takes the payment. Parora is a HIPAA business associate and signs a BAA with your practice.

Questions

Questions, answered

No. Parora reads the AR-aging report your system already exports, so it works the same on day one on any platform. Nothing gets installed and nothing gets replaced. Parora sits beside the system you have.

Reminders follow your rules: cadence, quiet hours, and which balances get contacted at all. Your biller can hold any balance back, and a held balance never sends. Any patient can reply STOP.

Those are usually the ones worth starting with. They have no upcoming visit to collect at, they are the oldest balances on the aging report, and a link they can pay from their phone is the only low-friction option left.

A text and an email carrying your practice name and a link. The link opens a single page showing what was billed, what insurance paid, and what they owe, with one button. Bank transfer, card, or Apple Pay. No account to create, no password, under a minute.

The pilot is free. Pricing is month-to-month with no contract, and you will see exact pricing next to your own pilot results before the pilot ends.

Get started

Start with your own aging report

Bring one aging report from whatever you run. For 30 days we measure against your own baseline — days to pay, dollars collected, desk hours back.

Worst case: a free month of collections and your numbers in writing. Best case: the chase is over.

Start a free pilot Talk to us first
No contract. No card. No pressure.
Built in Michigan by a small team that picks up the phone, listens, and builds what billers ask for.
parora.com/s/8k2m4 Secure
Cedar Creek Periodontics
Mar 12 · Billed $412.00 · Ins. paid $328.00 $84.00
Total due $84.00
Apple Pay
Pay by bank
Card
No account, no app, no password.