If you collect copays, deductibles and coinsurance before the visit, you have already solved most of this. This page is about the part that survives a good front desk. Export the AR-aging report your system already prints, review what is left on one screen, and patients pay from a text in under a minute.
A verified benefit is still an estimate. When the claim comes back downcoded, or a modifier gets questioned, or the allowed amount is not what the verification said, the difference is a balance on an account that was supposed to have none.
Plans cap covered visits per year and patients rarely know where they stand. The visits past the cap adjudicate as patient responsibility, and the patient learns that weeks after receiving the care.
Deductibles reset. A patient who has been paying a small copay all autumn owes the full allowed amount in the new year, and the first visits of January generate balances before anyone has adjusted what the desk is collecting.
Those claims run on their own timeline and settle long after the care is finished. When the carrier pays less than expected, or the case closes short, the residual is a patient balance on somebody who stopped coming months ago.
The report your system already prints, exactly as it prints it. Parora relays these numbers and never calculates one of its own.
Parora takes the chase off the desk without taking anyone’s hands off the wheel.
If it can print, it can export. No integration, no IT project.
One screen, one pass — most batches take a couple of minutes. Uncheck anything that isn't ready. Nothing reaches a patient until you approve it.
Text and email — your practice name and a secure link. No account, no password, no app.
Billed, insurance paid, their share — visit by visit, so the "why do I owe this?" call answers itself.
Live status on every balance — Paid, Processing, Sent, Overdue — and a clean report you post back into your PMS in minutes.
No portal, no logins, no stored cards. Links expire. Texts carry no dollar amounts and no clinical detail.
Most chiropractic offices run a disciplined front desk, so the balances that reach an aging report are the exceptions, and every one of them has a story behind it. That is exactly the wrong list to hand to software that sends automatically.
Parora parses your aging report and puts every balance on one screen. Rows start checked and your biller unchecks the exceptions: the disputed one, the one waiting on a secondary claim, the patient who is coming in Thursday. Parora relays the number your system already has and never calculates a balance of its own.
No patient portal. No patient logins. No stored card numbers. The text carries your practice name and a link, with no patient name, no dollar amount, and nothing clinical in the message itself. The link opens one page that expires, shows what was billed and what insurance paid, and takes the payment. Parora is a HIPAA business associate and signs a BAA with your practice.
Only if your aging report has anything on it. If everything really is collected at the desk and your patient AR is zero, Parora has nothing to work, and we will tell you that on the first call rather than run a pilot that proves it slowly.
No. Parora reads the AR-aging report your system already exports, so it works the same on day one on any platform. Nothing gets installed and nothing gets replaced.
Reminders follow your rules: cadence, quiet hours, and which balances get contacted at all. Your biller can hold back anyone who is still coming in, and a held balance never sends. Any patient can reply STOP.
A text and an email carrying your practice name and a link. The link opens a single page showing what was billed, what insurance paid, and what they owe, with one button. Bank transfer, card, or Apple Pay. No account to create, no password, under a minute.
The pilot is free. Pricing is month-to-month with no contract, and you will see exact pricing next to your own pilot results before the pilot ends.
Bring one aging report from whatever you run. For 30 days we measure against your own baseline — days to pay, dollars collected, desk hours back.
Worst case: a free month of collections and your numbers in writing. Best case: the chase is over.